Parcel Perspectives 
with Glenn Gooding

Streamlining Claims and Boosting Customer Satisfaction with UPS Capital InsureShield

Relive this classic past episode where host Glenn Gooding has a conversation with Eduardo Lopez-Soriano, a seasoned supply chain expert from UPS Capital. Together, they explore the impact of the pandemic on e-commerce, the challenges of supply chain disruptions, and the crucial role of shipping insurance for SMBs. Discover practical tips to elevate customer satisfaction and optimize shipping workflows.

Beyond the Sale: How Reverse Logistics Shapes Holiday eCommerce

Join Glenn Gooding and Cathy Roberson as they dive into the world of reverse logistics. Discover how carriers like UPS, FedEx, and USPS are adapting to the growing returns trend, and explore innovative strategies for handling oversized items and complex returns. Learn about the latest trends, including "bracketing" and sustainable practices, and how AI is transforming the returns process.

Unleash the Power of Parcel Sourcing Strategies for Competitive Advantages

In this episode, Glenn Gooding and industry veteran Mike Johnson discuss the challenges and opportunities in modern parcel sourcing. They delve into strategies for managing carrier relationships, optimizing delivery costs, and aligning shipping practices with brand values. Tune in to learn how to future-proof your parcel sourcing and stay competitive in today's dynamic market.

UPS Rate Shock: How to Mitigate the Impact

In this quick take episode, Glenn dives into the latest UPS rate hikes and their significant impact on the small parcel shipping market. Glenn breaks down the new billing methods, surcharges, and how they'll drive costs beyond the advertised 5.9% increase. He also discusses the limited options available to shippers and offers advice on navigating this changing landscape.

Winning Peak Season with Expert Strategies from a 3PL Owner

In this episode, Glenn Gooding sits down with Mark Taylor, CEO of Warehouse Republic, to share essential strategies for navigating the peak season from a 3PL's perspective. Learn how to optimize returns, select the right carriers, and plan your workforce effectively. Whether you're a seasoned logistics professional or just starting out, this episode is packed with practical advice to help your business thrive during the busiest time of year.

How Pandemic Changes are Driving Higher Carrier Rate Increases

GRI: A Classic Replay - Ever wondered how GRIs impact your shipping costs? Tune in to this timeless episode where TJ Roberts and Glenn Gooding break down the complexities of General Rate Increases, surcharges, and strategies to manage them. Essential listening for shippers navigating the small parcel landscape.

Navigating the New Normal: UPS & FedEx Demand Surcharge Explained

The shipping landscape is changing dramatically! UPS and FedEx have announced permanent demand surcharges, signaling a shift away from temporary peak season fees. In this episode, Glenn and Brett Haskins, COO of iDrive Logistics, break down what this means for shippers and discuss strategies to minimize costs and ensure a smooth holiday season.

Mitigating the Impact of Fuel Surcharges on Your Logistics Budget

Don't let rising fuel costs catch you off guard! In this educational episode of Parcel Perspectives, Glenn dives deep into the often-overlooked topic of fuel surcharges in the small parcel shipping market. Discover how these seemingly minor adjustments can significantly impact your logistics budget. Glenn breaks down the mechanics of fuel surcharges, their impact on shipping costs, and practical strategies to negotiate better rates.

Postal Consolidator Shake-up: What's Going On?

Pitney Bowes is out. What does this mean for postal aggregators, USPS pricing, and your shipping costs? In this episode of Parcel Perspectives, Glenn Gooding dives deep into the implications and offers strategies for navigating this industry shift.

Navigating USPS Parcel Select Rate Increase: What Sellers Need to Know

The USPS is proposing significant rate hikes for parcel select shipping, impacting e-commerce businesses that rely on it. Host Glenn Gooding discusses the potential consequences and suggests alternative carriers and communication strategies to help shippers navigate these changes.