Insight & Advice from iDrive's team of shipping experts

A 3PL stores your inventory and packs your boxes. A managed shipping partner picks the carrier, audits the invoice, and absorbs the general rate increase. They overlap on one thing — they both touch shipping...

A Transportation Management System (TMS) is software. Managed shipping is a service that runs on top of a TMS — plus carrier contracts, plus invoice auditing, plus a team. If you have the headcount and...

Managed shipping is the outsourced operation of multi-carrier parcel strategy. It means working with a single partner that holds the carrier contracts, runs the rate-shopping engine, audits invoices, manages claims and the annual general rate...

Managed shipping is the outsourced operation of multi-carrier parcel strategy. Shipppers can get a single partner that holds the carrier contracts, runs the rate-shopping engine, audits every invoice, files claims, plans for annual rate increases,...

A great checkout experience can make or break customer loyalty. And with something so powerful, you need to ensure you're offering the right shipping options to give your shoppers what they want.

There are ways to make carrier selection easier without putting your margins at risk. Instead of just focusing on what works best for your business, factor in customer satisfaction. That way, you’re not just winning customers but keeping them, too.

From unexpected costs to slow delivery times, the smallest friction points can lead to missed opportunities and sales. But with the right checkout and shipping optimization in place, you can boost your conversions and even drive loyalty to your brand.

Your carrier KPIs aren’t numbers alone. They show you the next step to provide a better service, not just for you, but for your customers, too!